Why Communication Styles Matter at Work Many workplace communication problems aren’t about skill or effort—they happen because people communicate differently and don’t realize it. Some value speed and decisiveness, others need time to think. Some focus on relationships and tone, while others prioritize tasks and results. None are wrong, but...
What You Said vs. What They Heard: The Challenge of Communication Styles
"I know you think you understand what I said, but I’m not sure you realize that what you heard is not what I meant." This quote, often attributed (with no evidence to back it up) to President Nixon or Robert J. McCloskey, a U.S. State Department spokesman at that time,...
How to Change Minds Without Losing Yours
We are living in challenging times. Opinions are strong, patience has worn thin. Some key advice to bridging the divide.
The M-Style Challenge: Saying “No”
One major challenge for people with the "M" TEAM style, is the confidence to say no, and create healthier boundaries. It feels like it goes against their goal of having harmony in the workplace. In this article we explore some strategies to make it easier to say "no" constructively.
What are communication styles and why do they matter?
Have you ever worked with someone who seems to be a nice person, but too often he or she can be incredibly annoying? Perhaps your boss or coworkers, or the customers or vendors you deal with at work act in some of the following ways. They may be: Cold, abrupt,...