What is the power of inquiry? Asking the right questions the right way will do more than get information. It will build better relationships.
How to Best Connect with Decision Makers
When presenting to a decision maker, it's essential to adapt to make the best impression. Learn key tips for identifying and aligning with each of the main decision-making styles.
Turnover: Its Cause and Cure
What causes turnover? Three frequently cited causes are: pay, toxic culture, and lack of advancement. We offer strategies to address the two causes supervisors can control to increase retention.
Losing Your Listeners? How to Get People to Really Listen
How do you get people to listen when they are not skilled listeners? Use the Universal Motivator! or the Golden Rule 2.0®. Learn to adapt your style to each individual.
How to Develop and Sustain Employee Engagement
What is Employee Engagement? Depending on who you ask, employee engagement consists of either 4 elements, 3 C’s, or 5 C’s. My definition of employee engagement is simpler: "a measurement of how committed an employee is to their job and how connected they are to the company and their work...